Frequently Asked Questions

“The UMF™ grading system appraises natural markers found in Mānuka honey, and assures purity & quality. The rating is called UMF™, which stands for Unique Manuka Factor. The UMF™ rating reflects the concentration of MGO.

The UMF™ grading system measures the unique signature compounds that science has proven to be found in genuine Mānuka honey from New Zealand.

The UMF™ quality trade mark shows that a product has been tested by an independent laboratory which has confirmed it contains these signature compounds.

The UMF™ grading system is based on the concentration of Mānuka within the honey. The number is made up of three chemical markers that indicate the content of this honey to ensure purity and quality. For more information visit www.umf.org.nz/grading-system

Mānuka honey is rare as the Mānuka bush is native to New Zealand and only produces nectar for 3-4 weeks a year. On top of this, our hives are in extremely remote, hard-to-reach locations, and the Mānuka honey itself is more challenging for the beekeepers to extract. It is even rarer to produce Mānuka honey with a high concentration of MGO, meaning the demand for high-grade UMF™ impacts the price.

Methylgyoxal (MGO), an amazing sugar molecule found in most honeys in small quantities – is up to 100 times stronger in Mānuka honey. Additionally, Mānuka honey has a very limited harvest period and can only be collected at certain times of the year.

Mānuka honey has been enjoyed by women for years, both while pregnant and breastfeeding, with no reported issues.

Mānuka honey is safe for most children, it is not suitable for infants under 1 year of age.

We recommend storing Mānuka Honey below 23C (73F).

We cream our Mānuka honey, to keep it smooth – however, it is normal for the honey to naturally crystallise if it has been exposed to hot temperatures and then cools down. 

As honey contains natural sugars, including fructose and glucose, it is recommended that you consult a healthcare professional before consuming honey products.